NM
Narasimhan Mahendrakumar
Senior Technical Program & Product Manager — cloud, data, and platform

Senior Technical Program & Product Manager

24+ years leading cloud, data, and platform programs — and currently building an AI product end to end.

I define and deliver enterprise data, cloud platform, and internal developer-facing products for Fortune 500 organizations. Former Java architect, still hands-on — currently building and operating an AI/LLM-powered SaaS platform end to end.

Authorized to work in the U.S. without sponsorship.

  • 24+years leading programs
  • 6Fortune 500 organizations
  • 4regions delivered across

Organizations

  • Abbott
  • Walgreens
  • Northern Trust
  • AON
  • Kohl’s
  • Univar

Scope

  • Product vision & roadmap
  • Intake & prioritization
  • Vendor & open-source evaluation on TCO
  • Global delivery teams

North America · EMEA · LATAM · APAC

Currently building

Nov 2025 – Present

EngineO.ai · Founder & Principal Engineer

Concurrent with the current role below

An AI-powered SaaS platform delivering SEO, generative-engine optimization, and content quality analysis for eCommerce merchants. I own product and engineering end to end.

Product & AI

Hands-on GenAI and LLM prototyping — prompt design, model evaluation and comparison, and integrating AI-generated analysis into production user workflows.

Architecture

Architected and maintain a TypeScript monorepo: NestJS API, Next.js front end, PostgreSQL, on managed cloud infrastructure with automated CI/CD.

Operations

Run it in production — deployment, monitoring, error tracking, incident response, and a full security review of the codebase and dependency surface.

  • LLM integration
  • Prompt design
  • TypeScript
  • NestJS
  • Next.js
  • PostgreSQL
  • CI/CD

Experience

  1. Nov 2020 – Present

    Senior Technical Program / Product Manager · Abbott Rapid Diagnostics (ARDx)

    Lake Forest, IL

    • Owns intake and triage for cross-functional platform and data requests; redesigned intake and release management, cutting delivery cycles 25%
    • Defines and communicates the ARDx portfolio roadmap with business sponsors and engineering leaders
    • Led vendor and open-source evaluation and RFP processes — Gartner market analysis, proof-of-concept validation, total cost of ownership assessment, contract negotiation
    • Directed Syndigo Product Content Management implementation for product data syndication and downstream analytics
    • Led Master Data Management (Customer and Product) validation — UAT test catalog and acceptance test scripts
    • Directed a multinational incentive automation data initiative spanning the US, Canada, Argentina, Brazil, China, Japan, and Australia
    • Drove Five9 cloud contact center platform rollout across 21 regions, integrated with Salesforce CRM and the Helix Complaint Management System via APIs
    • Regulated environments throughout: GxP, HIPAA, GDPR
    • 25% faster delivery cycles
    • 40% less manual data handling
    • 30% improvement in global contact center efficiency
  2. 2019 – 2020

    Technical Program Manager, Data Warehouse & Analytics · Gallagher Bassett

    Rolling Meadows, IL

    Nine Power BI and data warehouse products for compensation analytics; 30% data quality improvement through governance and QA; CI/CD via Octopus; global team of eight.

  3. 2018 – 2019

    Technical Program Manager, SaaS Platform & Data Migration · AON

    Chicago, IL

    Delivered AURA PEO SaaS; migrated 300+ customer data feeds and SSO integrations during the AON–Alight separation without client-facing disruption; blue-green deployment.

  4. 2017 – 2018

    Technical Program Manager, Cloud Platform Migration · Walgreens

    Deerfield, IL

    $10M platform modernization from ATG to Azure Kubernetes Service across OMS, Cart & Checkout, Browse, Search, Digital Wallet, Pharmacy, and data/BI services; CI/CD with Jenkins and Spinnaker; 50% faster deployments.

  5. 2016 – 2017

    Senior Program Manager, Information Security Platforms · Northern Trust

    Chicago, IL

    CASB and Oracle Entitlement Server programs — 15 projects in 12 months; cloud data encryption for Salesforce, Marketo, and O365; DevSecOps with SAST/DAST.

  6. 2015 – 2016

    Senior Integration Program Manager, Identity & eCommerce · Univar Solutions

    Downers Grove, IL

    Single Sign-On with Salesforce as identity provider; MuleSoft mainframe integration; PCI-compliant tokenization.

  7. 2011 – 2015

    Technical Program Manager, Developer Platform & eCommerce · Saggezza

    Chicago, IL

    For Kohl’s: launched the Open API program as an internal-facing developer platform; made the buy-vs-build call on API management tooling and implemented Apigee; ~40% cost savings on new feature implementation across mobile, tablet, and kiosk through platform reuse.

  8. 2004 – 2011

    Technical Manager / Architect, Retail & Telecom · Cognizant Technology Solutions

    Chicago, IL

    Java/J2EE architect and delivery manager for AT&T engagements.

Skills

Product & program

  • Product vision & strategy
  • Roadmap definition
  • Intake & triage
  • Discovery
  • Requirements & acceptance criteria
  • Backlog management
  • Prioritization
  • Success metrics
  • Stakeholder alignment
  • Executive reporting
  • Vendor management

Data & analytics

  • Enterprise data warehouse
  • Power BI
  • Tableau
  • Azure Data Warehouse
  • ETL coordination
  • Data mapping
  • Pipeline design
  • MDM
  • Data syndication
  • Data governance
  • Data quality
  • Data lifecycle management
  • SQL
  • Oracle
  • DB2

Cloud & platform

  • Azure (AKS, ACS)
  • AWS
  • Pivotal Cloud Foundry
  • Kubernetes
  • Docker
  • Microservices
  • Apigee
  • OpenAPI
  • MuleSoft

DevOps & delivery

  • Jenkins
  • Spinnaker
  • Octopus
  • Git
  • Blue-green deployment
  • CI/CD pipeline design
  • Release management
  • DevSecOps (SAST/DAST)

AI & engineering

  • LLM API integration
  • Prompt design
  • Model evaluation
  • TypeScript
  • NestJS
  • Next.js
  • Node.js
  • React
  • PostgreSQL
  • Java/J2EE
  • Spring Boot
  • REST APIs

Compliance

  • GxP
  • HIPAA
  • GDPR
  • PCI
  • Data privacy impact assessments
  • Vendor risk assessment

Education & certification

Master of Science, Computer Science

Bharathiar University · Coimbatore, India

Post Graduate Diploma in Business Administration

Operations Management · Indira Gandhi National Open University · New Delhi, India

Bachelor of Science, Computer Science

University of Madras · Chennai, India

Certified Scrum Master (CSM)

Scrum Alliance · ID 000321955 · Expires Nov 2027

Frequently asked questions

Who is Narasimhan Mahendrakumar?

Narasimhan Mahendrakumar is a Senior Technical Program and Product Manager based in Naperville, Illinois, with 24+ years of experience delivering enterprise data, cloud platform, and developer-facing products for Fortune 500 organizations including Abbott, Walgreens, Northern Trust, AON, and Kohl’s. He is also the founder of EngineO.ai, an AI-powered SEO and content-quality platform.

What roles is Narasimhan Mahendrakumar open to?

Senior Technical Program Manager, Technical Data Program Manager, and Senior Technical Product Manager roles, as well as consulting, advisory, and fractional program or product leadership engagements. He is authorized to work in the U.S. without sponsorship.

Which companies has Narasimhan Mahendrakumar worked with?

Abbott Rapid Diagnostics, Gallagher Bassett, AON, Walgreens, Northern Trust, Univar Solutions, Kohl’s (via Saggezza), and AT&T (via Cognizant Technology Solutions) — spanning healthcare, retail, financial services, insurance, and telecom.

What is EngineO.ai?

EngineO.ai is an AI-powered SaaS platform founded by Narasimhan Mahendrakumar in November 2025. It delivers SEO, generative-engine optimization, and content quality analysis for eCommerce merchants. He owns product and engineering end to end — a TypeScript monorepo with a NestJS API, Next.js front end, and PostgreSQL, run in production with automated CI/CD.

Where is Narasimhan Mahendrakumar based?

Naperville, Illinois — the Chicago metropolitan area, U.S. Central Time. He has led delivery with global teams across North America, EMEA, LATAM, and APAC.

How can I contact Narasimhan Mahendrakumar?

Use the contact form — messages go directly to him and he typically replies within one business day — or connect on LinkedIn.

Let’s work together

Open to Senior Technical Program Manager, Technical Data Program Manager, and Senior Technical Product Manager roles. I typically reply within one business day.

© Narasimhan Mahendrakumar